Contact Services Policies

SickPC.ca is a service thats slightly different; with a definite edge over our competitors. Computers are only as good as the weakest link. Our OEM computer designs are first and foremost quality before quantity. Its one of the reasons that all our systems are custom built to your specific needs. We can even help design home entertainment systems with surround sound capabilities and CD-RW & DVD-R support. Make your own DVDs and give them to family and friends. Listen to MP3s or surf the web on a big screen. Whatever your needs or desires, we at SickPC.ca can get it done.

We start from the ground up by selecting only quality components as opposed to "cheaper" (inferior) products. Motherboards are selected based on performance, quality and expandability for your future needs. We look at technology trends and design the system with not only your current needs in mind but also future upgrade options. Far too often mass produced systems cut corners to save costs resulting in limitations. Some of the ways this is done is with integrated components like video and sound. Another very common practice is to limit the number of expansion slots which might prevent unforeseen future upgrades. We at SickPC.ca do it right the first time around. The end result is performance that is stable and long-term reliable manufacturer upgrade support. Our expertise in the industry enables us to make the right choices to suit your needs while maintaining a balance of quality, performance and price.

How many times have we seen useless software factory-installed just to make the purchase more attractive? This is the unfortunate scenario many consumers fail to understand. Bundled software usually consists of out-dated or (partially crippled) demo and trial versions. Or perhaps the bundled software includes useless sub-standard shareware releases. Far too often, many software bugs & crashes are due to software conflicts arising from inferior products. Many consumers are unaware of these details merely because they just dont know better. Now, is that great deal really such a bargain after all?

We at SickPC.ca install the software and configure it to your specific needs. No useless bloat-ware to clog your system down. The installation process includes installation of all currently available updates, bug fixes, security fixes and service packs prior to delivery. These oversights can, and will, definitely affect the performance and stability of any computer, even a brand new system out of the box. Did you know 95% of new systems completely ignore this vital process?

If you currently have an older system, all personal data can be transferred and configured to the new system. Personal data will be strategically placed on the system to eliminate some of the risks of virus infections or other disasters. Even if the operating system is lost, the data remains intact. How many other systems sold can make this claim? SickPC.ca will get the job done right.

Our onsite service ensures the printer; scanners and other peripherals are connected and fully functional upon completion. PDAs and digital cameras installed and synchronized. Internet and e-mail configured. Its all done for you with that personal touch.

Upon delivery, you are provided with a complete backup of your personalized system. Imagine the comfort of knowing your system being restored in less than 20 minutes without the need to make a single configuration adjustment. Now thats service!

Our warranty policy is also second to none. One year on all system hardware. If your system included onsite configuration, we will also perform onsite service as well. Otherwise, a one year warranty applies but servicing is done on a carry-in basis.  Please note: as with any other vendor, software failure due to end-user errors is not covered. However, we can still try to provide you with some direction to resolve the issues at hand.

  Contact Services Policies

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